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Carrying out the investigation · evidence from the person making the complaint to support what they say (for example diaries, phone records, copies of letters, ...

Ms T had first complained to both hospitals about his care and treatment before her father's death, sending them a joint letter of complaint. Each Trust ...

Referring people to the Ombudsman · Step-by-step guide: writing the final response letter · Who can make a complaint and what consent do they need? Writing and ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu ... He also wrote two letters, which head office staff did not acknowledge or respond to.

Use this sample letter if you need to decline to look at a complaint where: ... To take a complaint to the Ombudsman, or to find out more about the service, go.

with the representative in writing and advise them that they may complain to the Parliamentary and Health Service Ombudsman if they are unhappy with your ...

Visit our 'Making a complaint page' and click on 'Can we look into your complaint ... For example, we can use simple language or communicate using a signed video.

The sample complaints reflect the range of issues women have complained to us about. ... Examples we have seen of letters issued in April 2010 and January ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... NHS Complaint Standards Sample Letters · NHS Complaint Standards sample copy ...

... ombudsman. org.uk/making-complaint/complain-us-getting-started/complaint-forms or by writing a letter to. [insert address]. • By email at [add email address].