Search Results

538 results

Women's State Pension age: our findings on injustice and ...

Mar 21, 2024 ... priorities, Ombudsman and Tribunal decisions, complaints ... complaint letters and it overlooked National Insurance issues raised by sample.

Identifying a complaint

Use this sample letter if you need to decline to look at a complaint where: ... To take a complaint to the Ombudsman, or to find out more about the service, go.

Dental practice handled complaint poorly

Parliamentary and Health Service Ombudsman. MenuClick to open menu ... He also wrote two letters, which head office staff did not acknowledge or respond to.

Environment Agency did not explain why it sent letter to director's ...

As a result of Mr B's complaint, the Agency produced guidance and agreed to amend it in light of our investigation to make sure that it explained to a recipient ...

Tips on making a complaint to the NHS in England | Parliamentary ...

Before you bring your complaint to us, you have to complain to the NHS organisation you are unhappy with first (for example your GP or hospital).

A report by the Parliamentary Ombudsman on an investigation into a ...

Jul 17, 2014 ... The Secretary to the Commission. Board would then co-ordinate any responses to the complaint and write to the complainant after the matter had ...

UK Central Government Complaint Standards | Parliamentary and ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu ... An organisational assessment tool, sample letters, forms and other helpful resources.

Good practice in complaint handling | Parliamentary and Health ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... NHS Complaint Standards Sample Letters · NHS Complaint Standards sample copy ...

Holding the initial conversation: step-by-step guide | Parliamentary ...

Sample letters · UKCG sample forms ... If the service user is still uncertain, give them some examples of what could happen as a result of their complaint.

Identifying a complaint | Parliamentary and Health Service ...

... Ombudsman. Use this sample letter if you need to decline to look at a complaint where: - the events took place more than 12 months ago - you decide there is ...