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A review into the quality of NHS complaints investigations where ...
Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search. Search query. Home · Making a complaint · What to do before you come to us · What we ...
Referring people to the Ombudsman | Parliamentary and Health ...
The Parliamentary and Health Service Ombudsman independently investigates complaints about UK Government departments, other public organisations and the NHS in ...
Information for NHS trusts on the respective roles of the ...
The role of the Parliamentary and Health Service Ombudsman: The Ombudsman's role is to make final decisions on complaints that have not been resolved locally by ...
Our Decisions
Parliamentary and Health Service Ombudsman. Click this to return to our ... the NHS in England including hospitals, GPs and dentists. nhs. UK government ...
Listening and learning: The Ombudsman's review of complaint ...
Nov 8, 2012 ... Good complaint handling means listening to patients. Doing so will help deliver the high-quality, patient-centred care that the NHS is committed to.
Good complaint handling guides for the NHS | Parliamentary and ...
These Good complaint handling guides provide detailed guidance to help you meet the NHS Complaint Standards ... Parliamentary and Health Service Ombudsman. Menu ...
Carrying out the investigation | Parliamentary and Health Service ...
Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... This guide is one of the Good complaint handling series, designed to help you meet ...
Who we are
... NHS in England and UK government departments ... Ombudsman) and Health Service Commissioner for England (Health Service Ombudsman).
Clarifying the complaint and explaining the process | Parliamentary ...
Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... This guide is one of the Good complaint handling series, designed to help you meet ...
Care and Compassion? Report of the Health Service Ombudsman ...
Report of the Health Service Ombudsman on ten investigations into NHS care of older people. 3. Mrs G's story. Mrs G's doctors at her local surgery failed to.