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The Art of the Ombudsman: leadership through International Crisis ...

Parliamentary and Health Service Ombudsman's Executive Summary · Foreword by the President of the International Ombudsman Institute · Introduction.

Prioritise improvements to imaging as NHS recovers from pandemic ...

Jul 8, 2021 ... The Parliamentary and Health Service Ombudsman (PHSO) has written to the Government urging it to prioritise improvements to NHS imaging services.

How we deal with complaints | Parliamentary and Health Service ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... - up to seven months for complaints about the NHS - up to four months for ...

Telling people about our service | Parliamentary and Health Service ...

... Health Service Ombudsman. The Ombudsman makes final decisions on complaints that have not been resolved by the NHS, government departments and some other ...

Complaints to the Parliamentary and Health Service Ombudsman ...

Oct 23, 2023 ... We are the final port of call for people with a complaint about UK Government departments, the NHS in England and other UK public organisations.

Continuing Healthcare: Getting it right first time | Parliamentary and ...

... NHS England and NHS Improvement. PHSO's casework has been instrumental ... Ombudsman and Chair, Parliamentary and Health Service Ombudsman. Download the ...

Press releases | Parliamentary and Health Service Ombudsman ...

England's Health Ombudsman has warned of concerns about the diagnosis and care of stroke patients after the number of its investigations rose by two-thirds.

Maintaining momentum: driving improvements in mental health care ...

... NHS Five Year Forward View for Mental Health ... Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search.

Paula Sussex is named new Parliamentary and Health Service ...

Jun 26, 2025 ... Paula Sussex has been appointed Parliamentary and Health Service Ombudsman (PHSO) by His Majesty King Charles.

How we can help with complaints about continuing healthcare ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... The Department for Health National Framework for NHS Continuing Healthcare and NHS- ...