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A review into the quality of NHS complaints investigations where ...
Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Continuing Healthcare: Getting it right first time · Equality, Diversity and ...
The Ombudsman's Casework Report 2019 | Parliamentary and ...
It also includes complaints about mental health care in England and an example of a complaint we resolved without the need for a formal investigation. The ...
Broken trust: making patient safety more than just a promise
Jun 29, 2023 ... The Parliamentary and Health Service Ombudsman (PHSO) makes final decisions on complaints that have not been resolved by the. NHS in England ...
Breaking down the barriers: Older people and complaints about ...
Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... This report provides recommendations for healthcare policy makers and ...
NHS continuing healthcare failing to provide care for most ...
Nov 4, 2020 ... Complaints to the Ombudsman about NHS continuing healthcare funding (CHC) have shown repeated failings in the way local Clinical Commissioning ...
| Parliamentary and Health Service Ombudsman (PHSO)
Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... How we can help with complaints about continuing healthcare funding · The ...
Mental health patients are being failed as they leave care, warns ...
Feb 1, 2024 ... The report comes after the Parliamentary and Health Service Ombudsman (PHSO) analysed over 100 cases involving people with a mental health ...
Continuing Healthcare: Getting it right first time | Parliamentary and ...
Nov 4, 2020 ... By Rob Behrens Parliamentary and Health Service Ombudsman ... The report focuses on the two main themes we have seen in complaints about NHS ...
Definitions | Parliamentary and Health Service Ombudsman (PHSO)
We use the following definitions in the Complaint Standards: Feedback: an opinion, whether invited or spontaneous, that can be positive, negative or neutral.
NHS must make patient safety more than just a promise ...
Jun 29, 2023 ... The Parliamentary and Health Service Ombudsman (PHSO) considered over 400 serious health complaints from the last 3 years and found 22 cases of ...