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Jul 20, 2020 ... Employee Assistance Programme and the. Occupational Health Service. In the 2019 staff survey, 89% of respondents said that they were treated ...

Jul 13, 2017 ... Our most recent staff survey from December 2016 revealed that 85% of ... 1 June 2015 and 1 February 2022. All members who switch to ...

Jul 17, 2019 ... staff satisfaction scores in our 2018-19 annual staff survey. People ... until 24 March 2022 with the option to break at any time on or ...

2022/23, allowing for a period of recovery and stabilisation from the impact of ... Staff turnover (permanent staff only) (%). 5.8% (P10 YTD 2020/21). No ...

an Easy Read survey. •online meetings. 167 people took part: •77 members ... Senior leaders should make sure staff want to learn to make services better ...

Mar 21, 2022 ... Published for consultation and developed by the Ombudsman in collaboration with staff from central Government departments, other public bodies, ...

Jul 18, 2018 ... Our most recent annual staff survey from October 2017, completed by ... between 1 June 2015 and 1 February 2022. All members who switch ...

Apr 19, 2023 ... Our achievements in 2022/23 ... Charter Survey. The ways in which we gather qualitative data about ...

Staff surveys · Strategic plans and annual reports · Report by the National ... Our strategy 2022 to 2025 · Our strategy 2025 to 2026 · Performance against our ...

staff do not have access to consistent, high-quality training on complaint handling. • organisations rarely see complaints as a valuable learning resource. We ...