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Complaints about avoidable deaths and delayed cancer diagnosis ...
Oct 31, 2016 ... Making a complaint · What to do before you come to us · What we can and ... Most of the summaries published today are about upheld or partly ...
Dental practice did not tell patient why it stopped treating him
Making a complaint · What to ... The PCT (now the Area Team) also adequately handled Mr F's complaint and so we did not uphold his complaint about the PCT.
Our statutory role and how we considered this complaint ...
We are neither a consumer champion nor arbitrator. We are accountable to Parliament and our work is scrutinised by the Public Administration and Constitutional ...
Children and Family Court Advisory and Support Service wrongly ...
Making a complaint · What to do before you come to us · What we can and ... We did not uphold this complaint. Cafcass had wrongly copied the handwritten ...
Trust did not assess patient's circumstances before discharging him ...
We did not uphold this aspect of the complaint. However, the Trust should have assessed Mr B's social needs before he was sent home to. make sure he could get ...
Patient complained about attitude of receptionist and review of ...
The Practice properly investigated the complaint. We upheld Ms L's complaint that the Practice did not review her medication for a long time, but we did not ...
Our role | Parliamentary and Health Service Ombudsman (PHSO)
If we uphold a complaint, it means we have found maladministration and it led to injustice. We can recommend action the organisation should take to put things ...
Student Loans Company acknowledged its adviser made the wrong ...
Mr A also complained about the SLC's handling of his case. What we found. We did not uphold this complaint. The SLC had not given Mr A any funding for the ...
Ambulance trust's conflicting complaint responses caused grieving ...
Making a complaint · What to do before you come to us · What we ... This was not acknowledged adequately by the Trust and we upheld this part of the complaint.
Prioritising patient safety | Winter 2025 | Parliamentary and Health ...
Feb 6, 2025 ... Despite many patient safety improvements in maternity care, the Ombudsman is still seeing and upholding complaints about care and treatment in ...