Search Results

Our investigation found that the crew acted appropriately in their decision not to perform CPR or defibrillation. We did not uphold this part of the complaint.

A British citizen's complaint that she was treated inappropriately by Border ... We partly upheld Mrs B's complaint. There was little recorded evidence ...

If we uphold a complaint, it means we have found maladministration and it led to injustice. We can recommend action the organisation should take to put things ...

We upheld their complaints about both trusts. Both trusts agreed to acknowledge and apologise for their failings and offer. Mr and Mrs A compensation of £15,000 ...

We found no evidence that the seizure was diagnosed because of information relating to the earlier appointment. We did not uphold the complaint. However, the ...

Although this was a shortcoming, we did not consider that this minor delay was serious enough for us to uphold the complaint. There was no evidence that the ...

The Practice properly investigated the complaint. We upheld Ms L's complaint that the Practice did not review her medication for a long time, but we did not ...

Jan 29, 2015 ... to your Manager so that a decision can be taken on what action ... Where we uphold or partly uphold a complaint against a named doctor we.

Feb 6, 2025 ... Despite many patient safety improvements in maternity care, the Ombudsman is still seeing and upholding complaints about care and treatment in ...

We did not uphold this aspect of the complaint. However, the Trust should have assessed Mr B's social needs before he was sent home to. make sure he could get ...