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their complaint was handled by the government organisation or the NHS in England. ... Upheld, partly upheld, and not upheld complaints. Most of the case ... How ...

If we uphold your complaint it means that we found the organisation got things wrong and you have been negatively affected because of this. It also means ...

We upheld the complaint about the National Offender Management Service, which oversees the prison. ... Spotlight on sepsis: your stories, your rights · ...

We might partly uphold a complaint if: we found that your organisation got some things wrong, but not all the issues that were complained about or; the mistakes ...

uphold any of Mrs D's and Mrs R's complaints about this. However, we upheld the complaint about the way the home replied to their concerns. We found the ...

This section explains what happens if we uphold a complaint about an organisation. Making recommendations If we fully or partly uphold a complaint, we can ...

When we uphold a complaint, we can recommend what the organisation should do to put things right. 1.4. Data about PHSO's performance. This ... Dental complaints ...

For example, if we uphold or partly uphold a complaint involving a doctor .. Complaints about the NHS in England: Quarter 2 2018-19 (pdf). Hospital services -.

Dec 21, 2016 ... The Ombudsman service upheld 75% of complaints about the Home Office, compared to 39% about the Department for Work and Pensions, 36% about the Ministry of ...

We didn't uphold 299 complaints. A small number of complaints (35) were discontinued or resolved before the investigation had finished. In quarter 1 we upheld .