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We might partly uphold a complaint if: we found that your organisation got ... Upheld, partly upheld, and not upheld complaints. Most of the case ... What ...

We might partly uphold a complaint if: we found that your organisation got some things wrong, but not all the issues that were complained about or; the mistakes ...

If we uphold your complaint it means that we found the organisation got things wrong and you have been negatively affected because of this. It also means ...

If we fully uphold your complaint: this means we agree with your complaint. It means we found the organisation made mistakes or provided a poor service, and ...

When we uphold a complaint, we can recommend what the organisation should do to put things right. 1.4. Data about PHSO's performance. This ... Dental complaints ...

We didn't uphold 299 complaints. A small number of complaints (35) were discontinued or resolved before the investigation had finished. In quarter 1 we upheld .

This section explains what happens if we uphold a complaint about an organisation. Making recommendations If we fully or partly uphold a complaint, we can ...

Chart 9: Upheld complaints for hospital and community health services by complaint issue, Quarter ... respect of their handling of a complaint, and how the ...

Dec 5, 2014 ... So far this year, the Ombudsman Service has completed 2,532 investigations about the NHS in England and UK government departments and their ...

... their complaint was handled by the government organisation or the NHS in England. ... Upheld, partly upheld, and not upheld complaints. Most of the case ...