Search Results

If we do find a specific fault and uphold your complaint, we will usually ask the NHS to take action. ... We are upholding the complaints Ms V ... Health ...

If we do find a specific fault and uphold your complaint, we will usually ask the NHS to take action. ... We are upholding the complaints Ms V ...

Please discuss this with the person handling your complaint or their manager as a starting point. ... If we uphold your complaint it means that we found the ...

However, we partly upheld just two complaints against HMRC in 2017-18, which related to a single complaint against HMRC and the Adjudicator's ... Complaints ...

We might partly uphold a complaint if: we found that your organisation got some things wrong, but not all the issues that were complained about or; the mistakes ...

Dec 21, 2016 ... Overall in 2015-16 the Ombudsman service upheld 40% of complaints it investigated, including about the NHS in England. The top reasons for ...

This section explains what happens if we uphold a complaint about an organisation. Making recommendations If we fully or partly uphold a complaint, we can ...

Why we upheld complaints We uphold investigations where we find an individual has suffered an injustice as result of a failure in a service and that has not ...

We partly upheld this complaint. The Trust had already carried out a thorough SUI investigation with senior clinical staff and agreed it had failed to escalate ...

Ombudsman upholds three in four complaints about the Home Office, report reveals. 21 December 2016. GP practice gave wrong advice on how to escalate a complaint ...