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Dec 12, 2018 ... The two most common areas of complaint handling remained consistent with previous years. The largest areas we investigated and upheld complaints ...

The Information Commissioner's Office (ICO) decided that it would not uphold Ms B's complaint about the Data Protection Act. However, it did not tell her ...

Dec 4, 2017 ... ... the Ministry of Justice (MoJ). Of the cases investigated, the Ombudsman upheld 60% of at least part of the complaints about the Home Office ...

We partly upheld the complaint. There was no fault in NHS England's decision that Mrs D was not eligible for continuing healthcare funding. However, we were ...

Published today, the report explains... Press releases. Ombudsman upholds three in four complaints about the Home Office, report reveals. 21 December 2016.

Complaints are either not upheld or upheld in full or in part. Please find in the table below a breakdown of the outcomes of health investigations we ...

... the Trust. However, the complaint handling was reasonable overall. Health or Parliamentary. Health. Organisations we investigated. Derby Hospitals NHS ...

UKVI and Immigration Enforcement accept their complaint handling did not follow their own complaint handling guidance. ... We are upholding the complaints Ms V ...

What can we decide? If we uphold your complaint it means that we found the organisation got things wrong and you have been negatively.

With a lack of evidence, we could not make any clear finding on whether the Pension Service misadvised Mr V during this call. For that reason, we did not uphold ...