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Nov 10, 2015 ... Poor handling of immigration-related complaints is a key reason why the Parliamentary and Health Service Ombudsman upholds almost seven in ...

Dec 12, 2018 ... The two most common areas of complaint handling remained consistent with previous years. The largest areas we investigated and upheld complaints ...

The Information Commissioner's Office (ICO) decided that it would not uphold Ms B's complaint about the Data Protection Act. However, it did not tell her ...

UKVI and Immigration Enforcement accept their complaint handling did not follow their own complaint handling guidance. ... We are upholding the complaints Ms V ...

Complaints are either not upheld or upheld in full or in part. Please find in the table below a breakdown of the outcomes of health investigations we ...

What can we decide? If we uphold your complaint it means that we found the organisation got things wrong and you have been negatively.

We partly upheld the complaint. There was no fault in NHS England's decision that Mrs D was not eligible for continuing healthcare funding. However, we were ...

Dec 4, 2017 ... ... the Ministry of Justice (MoJ). Of the cases investigated, the Ombudsman upheld 60% of at least part of the complaints about the Home Office ...

Mrs B had serious complications following abdominal surgery. She complained that this was caused by failings of the Trust. What happened. Mrs B was discharged ...

Nov 23, 2023 ... This is broadly in line with the uphold rate for Detailed Investigations which was 68% in. 2022-23. A further three members had their complaints ...