Search Results
Press releases | Parliamentary and Health Service Ombudsman ...
Press releases. News by category. Corporate news Media statements Press releases · Ombudsman upholds three in four complaints about the Home Office, report ...
Complaints about acute trusts April to September 2016
We didn't uphold 299 complaints. A small number of complaints (35) were discontinued or resolved before the investigation had finished. In quarter 1 we upheld ...
Complaints about acute trusts April to June 2015
They can then assess the efficiency of their own complaint ... complaints we accept for investigation and the number of investigated complaints we uphold.
Complaints to the Parliamentary and Health Service Ombudsman ...
Aug 16, 2021 ... As a result of this the upheld rate (upheld or partly upheld) for DWP was originally reported as 44%, the correct figure is 33% for 2019-20.
Dental complaints on the rise | Parliamentary and Health Service ...
Oct 30, 2023 ... This is significantly more than the average uphold rate of 60% for all other NHS services. The Ombudsman receives around 100 calls a week about ...
How we can help with complaints about continuing healthcare funding
... a fault in the decision-making process. If we do find a specific fault and uphold your complaint, we will usually ask the NHS to take action. For example ...
Complaints about acute trusts July to September 2015
In quarter 2, we upheld (fully or partly) 217 of the complaints that we investigated. We didn't uphold 261 complaints. The table below shows how many complaints ...
News | Parliamentary and Health Service Ombudsman (PHSO)
Jan 19, 2017 ... Published today, the report explains... Press releases. Ombudsman upholds three in four complaints about the Home Office, report reveals. 21 ...
Information Commissioner's Office was at fault in complaint handling
The Information Commissioner's Office (ICO) decided that it would not uphold Ms B's complaint about the Data Protection Act. However, it did not tell her ...
New data on complaints about government departments published
Dec 4, 2017 ... ... the Ministry of Justice (MoJ). Of the cases investigated, the Ombudsman upheld 60% of at least part of the complaints about the Home Office ...