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We upheld Ms L's complaint that the Practice did not review her medication for a long time, but we did not find that it led to the injustice Ms L identified. GP ...

However, we partly upheld just two complaints against HMRC in 2017-18, which related to a single complaint against HMRC and the Adjudicator's ... Complaints ...

The largest areas we investigated and upheld complaints ... Legal Aid Agency processes had unfair outcomes for vulnerable ... The complaint. A Law Centre ...

... the way the complaint was handled that the complainant may not have recognised. Upheld, partly upheld, and not upheld complaints. Most of the case summaries ...

Jan 15, 2015 ... In the ombudsman landscape, it's a real challenge. As an impartial adjudicator and the final port of call in the complaints system, we uphold .

Dec 22, 2016 ... Published today, the report explains... Press releases. Ombudsman upholds three in four complaints about the Home Office, report reveals. 21 ...

Dec 5, 2014 ... So far this year, the Ombudsman Service has completed 2,532 investigations about the NHS in England and UK government departments and their ...

The complaint. A Law Centre complained to us about decisions the Legal Aid Agency made on legal aid applications for three of its clients. The three clients ...

May 9, 2016 ... Among those whose complaints we fully upheld, 82% had confidence in the system handling their complaint and 89% said our final report made them ...

If we fully uphold your complaint: this means we agree with your complaint. It means we found the organisation made mistakes or provided a poor service, and ...