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We didn't uphold 299 complaints. A small number of complaints (35) were discontinued or resolved before the investigation had finished. In quarter 1 we upheld .

Cafcass upheld part of Ms A's complaint but did not agree that the family court adviser was at fault in referring the case to the local authority. It said ...

Investigation and upholding of complaints relating to. Government ... It upheld the complaint on the basis of poor complaint handling, noting that ...

... the way the complaint was handled that the complainant may not have recognised. Upheld, partly upheld, and not upheld complaints. Most of the case summaries ...

Dec 5, 2014 ... So far this year, the Ombudsman Service has completed 2,532 investigations about the NHS in England and UK government departments and their ...

Jan 13, 2017 ... Published today, the report explains... Press releases. Ombudsman upholds three in four complaints about the Home Office, report reveals. 21 ...

May 9, 2016 ... Among those whose complaints we fully upheld, 82% had confidence in the system handling their complaint and 89% said our final report made them ...

Dec 4, 2017 ... Published today, the report explains... Press releases. Ombudsman upholds three in four complaints about the Home Office, report reveals. 21 ...

If our provisional views are to uphold or partly uphold your complaint we will also explain the recommendations we might make to the organisation to put.

Dec 12, 2018 ... The two most common areas of complaint handling remained consistent with previous years. The largest areas we investigated and upheld complaints ...