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We often ask organisations to do these sorts of things when we uphold a complaint. Financial payments. If your client would like a financial payment, please ...

We partly upheld this complaint. There was a failing when Cafcass produced its report for the court. This caused Miss S unnecessary distress because the report ...

Hospital services -. Inpatient. Hospital services -. Outpatient. Complaints service (complaint handling). Mental health. Other health. Fully or partly upheld Q1.

NHS England applied the correct eligibility criteria and the conclusions were clinically reasonable. We did not uphold the complaint from Ms P. Health or ...

... the DEO, and ICE upheld her complaint. It asked the Agency to pay Ms A compensation of around £50 for the missed payments from benefit, and around £450 for the ...

Chart 9 shows the five most common complaint issues for cases we fully or partly upheld in Quarter. 4 in hospital and community health services. These issues ...

Jun 17, 2015 ... ... a total of 618 complaints and upheld 41% of these complaints. In cases where the Ombudsman service doesn't uphold complaints, it is often ...

Mar 9, 2015 ... Dr Qureshi points out that just because a GP is the subject of a PHSO investigation, that does not mean a complaint will be upheld. Between ...

If after an assessment we decide that it is appropriate, we then begin a formal investigation. When we complete an investigation, we may fully uphold, partly ...

Nov 28, 2018 ... We uphold Ms V's complaint. 4. The failings we have identified had a profound effect on Mr V in what, very sadly, were the last years ...