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Hospital services -. Inpatient. Hospital services -. Outpatient. Complaints service (complaint handling). Mental health. Other health. Fully or partly upheld Q1.

Chart 9 shows the five most common complaint issues for cases we fully or partly upheld in Quarter. 4 in hospital and community health services. These issues ...

We partly upheld the complaint. There was no fault in NHS England's decision that Mrs D was not eligible for continuing healthcare funding. However, we were ...

If after an assessment we decide that it is appropriate, we then begin a formal investigation. When we complete an investigation, we may fully uphold, partly ...

We partly upheld this complaint. There was a failing when Cafcass produced its report for the court. This caused Miss S unnecessary distress because the report ...

Sep 22, 2015 ... The uphold rate for acute trusts in 2013-14 was 46%. The Parliamentary and Health Service Ombudsman makes final decisions on complaints which ...

We upheld some parts of Mrs E's complaint. The procedure which Mrs E had carries a significant risk of complications, including perforations. The Trust told Mrs ...

Nov 28, 2018 ... We uphold Ms V's complaint. 4. The failings we have identified had a profound effect on Mr V in what, very sadly, were the last years ...

The PPO did not uphold that complaint. When Mr L complained to the prison, it suggested he speak to the officer who had told him the bag had split and who had ...

... the discharge was clinically reasonable. We did not uphold this aspect of the complaint. However, the Trust should have assessed Mr B's social needs before ...