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Dec 12, 2018 ... However, we partly upheld just two complaints against HMRC in 2017-18, which related to a single complaint against HMRC and the Adjudicator's ...

For example, if we uphold or partly uphold a complaint involving a doctor ... Our follow-up includes sending an initial letter reminding the organisation when ...

Hospital services -. Inpatient. Hospital services -. Outpatient. Complaints service (complaint handling). Mental health. Other health. Fully or partly upheld Q1.

Chart 9 shows the five most common complaint issues for cases we fully or partly upheld in Quarter. 4 in hospital and community health services. These issues ...

If after an assessment we decide that it is appropriate, we then begin a formal investigation. When we complete an investigation, we may fully uphold, partly ...

We upheld some parts of Mrs E's complaint. The procedure which Mrs E had carries a significant risk of complications, including perforations. The Trust told Mrs ...

... the DEO, and ICE upheld her complaint. It asked the Agency to pay Ms A compensation of around £50 for the missed payments from benefit, and around £450 for the ...

Nov 28, 2018 ... We uphold Ms V's complaint. 4. The failings we have identified had a profound effect on Mr V in what, very sadly, were the last years ...

Mar 9, 2015 ... Dr Qureshi points out that just because a GP is the subject of a PHSO investigation, that does not mean a complaint will be upheld. Between ...

The PPO did not uphold that complaint. When Mr L complained to the prison, it suggested he speak to the officer who had told him the bag had split and who had ...