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| Parliamentary and Health Service Ombudsman (PHSO)
For example, if we uphold or partly uphold a complaint involving a doctor ... Our follow-up includes sending an initial letter reminding the organisation when ...
An opportunity to improve - General practice complaint handling ...
In 2014-15 the Parliamentary and Health Service. Ombudsman completed 3,274 NHS investigations. (79% of all investigations), and of these we upheld or partly ...
Information on the complaints we handled about HM Revenue and ...
Dec 12, 2018 ... However, we partly upheld just two complaints against HMRC in 2017-18, which related to a single complaint against HMRC and the Adjudicator's ...
Complaints about the NHS in England: Quarter 2 2018-19
Hospital services -. Inpatient. Hospital services -. Outpatient. Complaints service (complaint handling). Mental health. Other health. Fully or partly upheld Q1.
| Parliamentary and Health Service Ombudsman (PHSO)
For example, if we uphold or partly uphold a complaint involving a doctor ... Our follow-up includes sending an initial letter reminding the organisation when .
Be clear about what your client wants to happen | Parliamentary ...
We often ask organisations to do these sorts of things when we uphold a complaint. Financial payments. If your client would like a financial payment, please ...
Complaints about the NHS in England Quarter 4 2018-19
Chart 9 shows the five most common complaint issues for cases we fully or partly upheld in Quarter. 4 in hospital and community health services. These issues ...
Complaints about the NHS in England: Quarter 3 2018-19
If after an assessment we decide that it is appropriate, we then begin a formal investigation. When we complete an investigation, we may fully uphold, partly ...
Complaint that Cafcass's involvement with hearing in the Family ...
We partly upheld this complaint. There was a failing when Cafcass produced its report for the court. This caused Miss S unnecessary distress because the report ...
| Parliamentary and Health Service Ombudsman (PHSO)
... the DEO, and ICE upheld her complaint. It asked the Agency to pay Ms A compensation of around £50 for the missed payments from benefit, and around £450 for the ...