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In 2014-15 the Parliamentary and Health Service. Ombudsman completed 3,274 NHS investigations. (79% of all investigations), and of these we upheld or partly ...

She said that following her discharge she was left in considerable pain and unable to look after herself. What we found. We partly upheld this complaint. The ...

The local clinical commissioning group (CCG) had been involved in the application. What we found. We partly upheld this complaint. NHS England had dealt with Mr ...

We did not uphold this complaint. The Area Team handled its investigation of the Practices reasonably, and ultimately provided Mr J with an appropriate report ...

Jun 17, 2015 ... ... a total of 618 complaints and upheld 41% of these complaints. In cases where the Ombudsman service doesn't uphold complaints, it is often ...

... upheld the complaint. We did not uphold the complaint about the Care Trust. Putting it right. The Acute Trust acknowledged and apologised for its failings ...

For example, if we uphold or partly uphold a complaint involving a doctor ... Our follow-up includes sending an initial letter reminding the organisation when ...

There is also a time limit for making your complaint to the Ombudsman, so you ... ... For example, if we uphold or partly uphold a complaint involving a doctor ..

Sep 4, 2018 ... For complaints we upheld or partly upheld, we made the following recommendations to organisations: 125 formal apologies; 75 payments; 103 ...

We often ask organisations to do these sorts of things when we uphold a complaint. Financial payments. If your client would like a financial payment, please ...