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Making a complaint · What to ... The Information Commissioner's Office (ICO) decided that it would not uphold Ms B's complaint about the Data Protection Act.

Apr 24, 2020 ... When we uphold a complaint, we can recommend what the organisation should do to put things right. 1.4. Data about PHSO's performance. This ...

... a response to the complaint and the responses themselves were inadequate. We uphold Ms V's complaint. The failings we have identified had a profound effect ...

It upheld the complaint on the basis of poor complaint handling, noting that it had taken the Practice some significant time to give NHS England the information ...

We partly upheld this complaint. The Trust had lost Mrs T's clinical records ... a full and independent investigation into her complaint. Health or ...

We upheld their complaints about both trusts. Both trusts agreed to acknowledge and apologise for their failings and offer. Mr and Mrs A compensation of £15,000 ...

Making a complaint · What to do before you come ... As the outcome that he had wanted had been achieved, the PPO said that it would not uphold his complaint.

Where we identify individual wrongs, we can get these put right for people. Making recommendations. If we fully or partly uphold a complaint, we can make ...

Dec 19, 2014 ... In short, someone who wishes to bring a complaint to us can expect ... In this final analysis is the answer to whether a case will be upheld or ...

We upheld the complaint about Jobcentre Plus. Jobcentre Plus should have told Mr A that his benefit entitlement would be reviewed after 26 weeks, and warned ...