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Prioritising patient safety | Winter 2025 | Parliamentary and Health ...

Feb 6, 2025 ... ... upholding complaints about care and treatment in ... a full investigation is not the most appropriate way to resolve the complaint.

Information for advocates and representatives | Parliamentary and ...

We are sorry that it could take some time before we can look at your case. ... What happens if we uphold a complaint about an organisation · Browse and ...

Failure to provide a fully funded care package

We partly upheld this complaint. The withdrawal of the offer of the local authority flat was outside the Clinical Commissioning Group's (CCG's) control so ...

NHS England failed to address a grieving widow's unanswered ...

NHS England's first complaint response was reasonable, but it failed to answer Mrs B's reasonable follow–up questions. We partly upheld the complaint about NHS ...

Reasonable overall care, but poor complaint handling

... uphold any of Mrs D's and Mrs R's complaints about this. However, we upheld the complaint about the way the home replied to their concerns. We found the ...

Prison complaint handler's investigation of disability complaint was ...

... the furniture he had asked for. Because of this, we did not uphold the complaint. Health or Parliamentary. Parliamentary. Organisations we investigated.

| Parliamentary and Health Service Ombudsman (PHSO)

We did not uphold this complaint. Cafcass had wrongly copied the handwritten note, but we concluded that the impact of this failing was not as great as Mr G ...

Paula Sussex, Parliamentary and Health Service Ombudsman ...

3 days ago ... ' So that sense of making a real difference, and even if we're not upholding ... I think that was a really powerful complaint that just ...

| Parliamentary and Health Service Ombudsman (PHSO)

Cafcass upheld part of Ms A's complaint but did not agree that the family court adviser was at fault in referring the case to the local authority. It said ...

| Parliamentary and Health Service Ombudsman (PHSO)

What we found. We upheld the complaint about Jobcentre Plus. Jobcentre Plus should have told Mr A that his benefit entitlement would be reviewed after 26 weeks, ...