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... the hospital, although the hospital's records of the catheterisation were incomplete. We did not uphold the complaint because, even though the records were ...

We are sorry that it could take some time before we can look at your case. ... What happens if we uphold a complaint about an organisation · Case summaries.

... the furniture he had asked for. Because of this, we did not uphold the complaint. Health or Parliamentary. Parliamentary. Organisations we investigated.

We partly upheld this complaint. The withdrawal of the offer of the local authority flat was outside the Clinical Commissioning Group's (CCG's) control so ...

NHS England's first complaint response was reasonable, but it failed to answer Mrs B's reasonable follow–up questions. We partly upheld the complaint about NHS ...

So we did not uphold this aspect of the complaint. We upheld Mr B's complaint about the delayed referral. In response to this, the Practice acknowledged there ...

Feb 6, 2025 ... ... upholding complaints about care and treatment in ... a full investigation is not the most appropriate way to resolve the complaint.

... uphold any of Mrs D's and Mrs R's complaints about this. However, we upheld the complaint about the way the home replied to their concerns. We found the ...

We did not uphold this complaint. Mr D received appropriate care for his depression and anxiety. At the time CBT services were not readily available at the ...

ICE did not uphold the other complaints Mr P had made about Maximus's service. What we found. We partly upheld the complaint. ICE had carried out an adequate ...