Blog

Earlier this year we commissioned an independent panel to carry out a peer review assessment of our value for money, led by Peter Tyndall, Ombudsman for the Republic of Ireland and President of the International Ombudsman Institute. The panel has...

This month is Speak Up Month, a countrywide campaign run by the National Guardian's Office (NGO). The campaign calls on NHS organisations to increase awareness of how its staff can raise concerns at work. This is a really important campaign...

Today we published our first quarterly health complaints statistics report, Complaints about the NHS in England: Quarter 1 2018-19. It presents data about the NHS complaints we have received, assessed and investigated from April to the end of June 2018...

Today we published our Annual Report and Accounts for 2017-2018, which documents the transformation we have been through this past year. In my first year as Parliamentary and Health Service Ombudsman we have brought the focus back to our core...

Today (5 July) marks the 70th anniversary of one of the world's largest publicly funded health services, our National Health Service. The NHS was created following the Second World War to ensure that good healthcare was available to all, irrespective...