News

Doctors failed to tell a father of seven that he had a terminal illness and gave him false reassurance that he would be all right, an investigation by England’s Health Ombudsman has found. William Chapman, known as Syd, died eight...

Parliament will debate the Public Office (Accountability) Bill, also known as the Hillsborough Law Bill for the first time today. Commenting on this, Paula Sussex, Parliamentary and Health Service Ombudsman said: “The relationship between the citizen and the state is...

Parliamentary and Health Service Ombudsman (PHSO) Paula Sussex CBE will be in East London for her first roadshow to hear from NHS staff, charities and advocacy groups about issues affecting the local community. PHSO looks into complaints from members of...

The Parliamentary Ombudsman has called for improvements to the Windrush Compensation Scheme after it failed to provide proper compensation to a family, a year after other similar failings had been identified. In 2024 the Parliamentary and Health Service Ombudsman (PHSO)...

The Parliamentary and Health Service Ombudsman (PHSO) has called on Parliament to hold the Charity Commission to account after it failed to comply with recommendations following an investigation into its handling of concerns about sexual abuse. PHSO investigated two cases...