News
Ombudsman writes to Health Secretary calling for statutory inquiry and action on patient safety in wake of Letby trial
23 August 2023
Ombudsman Rob Behrens has written to the Health Secretary urging him to prioritise improving patient safety in the wake of the Lucy Letby trial. He has called for the proposed inquiry into the events at the Countess of Chester NHS...
Media statements
Ombudsman Rob Behrens comments on Lucy Letby verdict
18 August 2023
Commenting on the verdict in the trial of Lucy Letby, Parliamentary and Health Service Ombudsman Rob Behrens said: “We know that, in general, people work in the health service because they want to help and that when things go wrong...
Media statements
Rebecca Hilsenrath comments on Royal College of Midwives report
16 August 2023
In response to today's report from the Royal College of Midwives that shows expectant and new mothers are not receiving adequate mental health care during and post-pregnancy, Chief Executive of PHSO, Rebecca Hilsenrath, said: “Preparing for the birth of a...
Media statements
Ombudsman in Bristol to hear from community
16 August 2023
Parliamentary and Health Service Ombudsman (PHSO) Rob Behrens is in Bristol on Wednesday 16 and Thursday 17 August for the second in a series of regional roadshows to speak to members of the local community about the issues they face...
Press releases
Woman’s avoidable death shows urgent need for improvements to NHS imaging, warns health Ombudsman
10 August 2023
A woman died from an operable brain tumour after doctors failed to properly monitor her scan results, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found. May Ashford, who lived near Blackpool, was diagnosed with a brain...
Press releases