News
Ombudsman comments on Home Office decision to scrap Windrush recommendations
27 January 2023
Ombudsman Rob Behrens has commented today on the news the Government will drop three of the recommendations from Wendy Williams' lessons-learned review into the Windrush scandal. Home Secretary Suella Braverman has confirmed the Government will now no longer be running...
Media statements
Man gets back more than £8.5k of wrongly paid child support
26 January 2023
A man who unnecessarily paid over £8,500 in child support has received the money back after the national Ombudsman found failings by Child Maintenance Service (CMS). Mr E was contacted by CMS in 2014 following the breakdown of a relationship...
Press releases
Ombudsman comments on the Government’s response to pre-legislative scrutiny of the draft Victims Bill
20 January 2023
The Government has published its response to pre-legislative scrutiny of the draft Victims Bill. The Bill aims to reduce barriers for justice by removing the requirement that victims of crime must go through an MP to make a complaint about...
Media statements
Grandfather wrongly denied motorcycle licence for three years
2 January 2023
A grandfather and keen biker was wrongly denied a licence to ride his motorcycles for over three years, according to the national Ombudsman. Paul Olsen, a graphic designer who airbrushed the pearl surface of the original Star Trek Motion Picture...
Press releases
Man died days before wedding to his partner of 40 years due to hospital failings
23 November 2022
The death of a 75-year-old man five days before he was due to marry his partner was avoidable and the result of failures in care, according to the national Ombudsman. Andy Shewan and June Richards were set to wed in...
Press releases