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Parliamentary and Health Service Ombudsman. Menu ... You may be able to complain by talking to someone or you might need to put your complaint in writing.

Parliamentary and Health Service Ombudsman. Menu ... The toolkit includes sample forms, letters, posters and other tools to support good complaint handling.

Current wait times are: up to seven months for complaints about the NHS; up to four months for complaints about UK Government departments.

When did you first write to your MP about the complaint? Date: Month ... Please complete section 9 and send this complaint to the Parliamentary Ombudsman.

This step-by-step guide will help you prepare for the initial discussion when a complaint can be resolved quickly. Writing a final response letter. This step-by ...

☐ This complaint form. ☐ The complaint made to the organisation (so any letters, emails or complaints forms submitted for the complaint).

This includes escalating to any independent second tier complaint handler or to the Parliamentary and. Health Service Ombudsman via their MP. 2.2 The Complaint ...

Use this sample letter if you need to decline to look at a complaint where: ... There is also a time limit for making your complaint to the Ombudsman, so you ...

NHS organisations include, for example: dentists; GPs; NHS hospitals or; care in a private hospital if it was paid for by the NHS. We can also look ...

plan your investigation; calculate timescales for responding to complaints; identify and gather evidence; reach a conclusion; issue a final response letter.