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NHS organisations include, for example: dentists; GPs; NHS hospitals or; care in a private hospital if it was paid for by the NHS. We can also look ...

Staff make sure everyone is told about their right to complain to the. Ombudsman in the written final response to a complaint. 2.2. The relevant Regulations ...

What standards and guidance cover. Government complaints? • The Complaint Standards set out expectations to help you deliver good complaint handling in your ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Use this sample letter to restrict contact or stop considering a complaint ...

This stage describes the act of making a complaint. It includes a patient or service user telling a staff member how they feel face-to-face, writing a letter or ...

Parliamentary and Health Service Ombudsman. Menu ... You may be able to complain by talking to someone or you might need to put your complaint in writing.

The toolkit includes sample forms, letters, posters and other tools to support good complaint handling ... Ombudsman's Liaison Team Liaisonmanagers@ombudsman ...

We received a lot of similar complaints about these issues and investigated a sample of them. We looked at: how DWP communicated changes to State Pension age ...

Current wait times are: up to seven months for complaints about the NHS; up to four months for complaints about UK Government departments.

☐ This complaint form. ☐ The complaint made to the organisation (so any letters, emails or complaints forms submitted for the complaint).