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Early resolution: resolving complaints quickly | Parliamentary and ...

acknowledge the complaint within three working days of receiving it (Reg 13(3)). This can be done orally or in writing (Reg 13(6)). offer to discuss with the ...

Making a complaint about government departments and services to ...

When did you first write to your MP about the complaint? Date: Month ... Please complete section 9 and send this complaint to the Parliamentary Ombudsman.

Referring people to the Ombudsman

organisation's complaints procedure, they can take their complaint to the Ombudsman. ... complaint-forms or by writing a letter to Parliamentary and Health ...

Data on complaints resubmitted through an MP | Parliamentary and ...

Information request about what happens to a complaint when it is resubmitted to the PHSO. I am writing to you in response to your Freedom of Information ...

NHS Complaint Standards: step-by-step guides | Parliamentary and ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... NHS Complaint Standards Sample Letters · NHS Complaint Standards sample copy ...

NHS Complaint Standards sample templates | Parliamentary and ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... NHS Complaint Standards Sample Letters · NHS Complaint Standards sample copy ...

Identifying a complaint

Use this sample letter if you need to decline to look at a complaint where: ... To take a complaint to the Ombudsman, or to find out more about the service, go.

Identifying a complaint | Parliamentary and Health Service ...

... Ombudsman. Use this sample letter if you need to decline to look at a complaint where: - the events took place more than 12 months ago - you decide there is ...

Spotlight on sepsis: your stories, your rights

Oct 24, 2023 ... In the Radio Ombudsman episode which accompanies this report, I speak about ... The organisation should respond to your complaint in writing. This ...

Complaints about multiple organisations | Parliamentary and Health ...

For example, a concern that could be addressed through a complaint or a combined serious incident investigation. This guide is one of the Good complaint ...