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A priority for all: Rob Behrens reflects on patient safety in 2023 ...

Dec 27, 2023 ... Parliamentary and Health Service Ombudsman. MenuClick to open menu ... NHS. The report reviewed our most serious patient safety cases ...

Principles of Good Complaint Handling | Parliamentary and Health ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... Help us improve www.ombudsman.org.uk. How do you think we could make this ...

Press releases | Parliamentary and Health Service Ombudsman ...

Ombudsman Rebecca Hilsenrath has written to NHS wheelchair services provider AJM Healthcare to share her concerns following a sharp increase in complaints about ...

Media statements | Parliamentary and Health Service Ombudsman ...

Ombudsman Rob Behrens comments on the Care Quality Commission's (CQC) investigation of University Hospitals Birmingham NHS Foundation Trust (UHB).

Reports about NHS | Parliamentary and Health Service Ombudsman ...

This report follows the completion of three investigations into complaints from three families, all of which related to local midwifery supervision and ...

Model complaint handling procedure for NHS Services in England ...

The model complaint handling procedure sets out how your organisation will meet the expectations of the NHS ... Parliamentary and Health Service Ombudsman. Menu ...

Review of the Health Service Ombudsman's approach to complaints ...

(The other 41 cases were put to PHSO within the statutory time limit.) Page 12. Review of the Health Service Ombudsman's approach to complaints that NHS service ...

Press releases | Parliamentary and Health Service Ombudsman ...

Dec 4, 2017 ... ... NHS, Ombudsman report reveals. 31 October 2016. People who complain to the NHS are often denied the answers they so desperately need, leaving ...

Complain for change: helping you make your complaint ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search ... In this section you will find our top tips for complaining about the NHS in England ...

Broken trust: making patient safety more than just a promise ...

Parliamentary and Health Service Ombudsman. MenuClick to open menu. Search. Search query. Home · Making a complaint · What to do before you come to us · What we ...