We publish a range of information about our work, much of which is scrutinised by Parliament.
Our annual reports give details of our performance over the past 12 months, including financial reports and statistical information about the complaints we receive.
Quarterly performance statistics
We also publish information about the number of enquiries, assessments and investigations we handle.
Performance against our Service Charter
Every year for the last three years, we have carried out research with our stakeholders – the people and organisations we work with. The purpose of this research has been to understand what they think about our organisation, our communications and how we can improve the way we work with them.
You can see the results of our recent staff surveys here.