Blog

Andrew Medlock gives an update on the work we’ve been doing with partners to develop a comprehensive set of Complaint Standards for public sector organisations. He also invites you to take part in our public consultation on the Standards. For...

Holocaust Memorial Day is a day to reflect on the lives of the millions of people who were stripped of their dignity and murdered during the Holocaust. To mark this day, I wanted to share my experiences of visiting Auschwitz-Birkenau...

Earlier this month I was delighted to jointly host the Working Seminar on the Manchester Memorandum with the International Ombudsman Institute (IOI) . The event brought together representatives from Ombudsman organisations, both in person and online, for a vibrant discussion...

Freedom to Speak Up Guardians support workers to raise issues without fear of negative consequences. They also help their organisations identify and address barriers to speaking up. Freedom To Speak Up Guardians began in the NHS, but have since spread...

March this year saw the end of our three-year corporate strategy. Last year, many of you were generous with your time in offering feedback on our draft new strategy. Given the unprecedented circumstances of the pandemic, we decided that it...