News
Ombudsman Rob Behrens comments on publication of Times Health Commission report
5 February 2024
The Times Health Commission has today published a report into the state of health and social care in Britain. The report identifies failings within the NHS and suggests how to reform and improve the service. It includes recommendations from professionals...
Media statements
Mental health patients are being failed as they leave care, warns Ombudsman
1 February 2024
The safety of mental health patients is being put at risk when they leave inpatient services, leading to a continuous revolving door of care and discharge, England’s Health Ombudsman has warned. In a new report that examines issues in transferring...
Press releases
Ombudsman Rob Behrens comments on DHSC review into duty of candour
6 December 2023
The Department of Health and Social Care (DHSC) has announced today that it will be undertaking a review of the duty of candour. The duty of candour is a requirement for healthcare providers to be open and transparent with the...
Media statements
Hospital staff failed man living with HIV by unnecessarily delaying surgery
1 December 2023
A hospital that unnecessarily delayed a man’s surgery at the last minute because he had HIV failed in their care, according to England’s Health Ombudsman. The 48-year-old from Walsall, who does not want to be named, had been due to...
Press releases
Hospital’s failing led to postman’s death following football injury
13 November 2023
A man died after doctors missed a fatal blood clot which developed after routine knee surgery, England’s Health Ombudsman has found. The man’s death has now been ruled as avoidable by the Parliamentary and Health Service Ombudsman (PHSO). The man...
Press releases