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' It was refreshing to be treated as an individual and not just a number.'

Jan 1, 2011 ... My report on the Parliamentary and Health. Service Ombudsman's full annual financial statements describes the basis of my opinion on those ...

| Parliamentary and Health Service Ombudsman (PHSO)

Our Annual report and accounts 2023 to 2024 give details of our performance over the past 12 months, including financial reports and statistical information ...

Annual report 2023 to 2024: strengthening relationships between ...

Jul 18, 2024 ... Annual report 2023 to 2024: strengthening relationships between people and public services · Improving public services · Engagement and outreach.

The Ombudsman's Annual Report and Accounts 2017-2018

Jul 18, 2018 ... This included a. Vision and strategy. Page 13. Annual Report and Accounts 2017-2018. 13 review of websites and final response letters of the top ...

Annual report 2019-20: Significant strides towards meeting our ...

Jul 20, 2020 ... Today PHSO publishes its 2019-20 Annual Report. This is the second year of delivering a three-year strategy and the Report highlights the ...

Annual Report 2016-17: Much to be proud of | Parliamentary and ...

Jul 21, 2017 ... This week we published the Parliamentary and Health Service Ombudsman's Annual Report for 2016-17. This shows that as the service continues ...

| Parliamentary and Health Service Ombudsman (PHSO)

Our 2022-2023 Annual report and Accounts give details of our performance over the past 12 months, including financial reports and statistical information about ...

Annual report 2024 to 2025: a year of achievement and transition ...

Jul 17, 2025 ... This has been a year of significant achievement and transition for the Parliamentary and Health Service Ombudsman.

| Parliamentary and Health Service Ombudsman (PHSO)

Before the Accounting Officer signs off the Annual Report and Financial Statements ... reporting requirements for complaints as part of an annual report.

Corporate publications | Parliamentary and Health Service ...

Our 2014-15 annual report gives details of our performance over the past 12 months, including financial reports and statistical information about the complaints ...