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Jul 18, 2014 ... Annual report 2013-2014 ... Our 2013-2014 annual report gives details of our performance over the past 12 months, including financial reports and ...

Jul 11, 2013 ... Our 2012-2013 Annual report gives details of our performance over the past 12 months, including financial reports and statistical ...

Jul 19, 2019 ... Annual Report 2018-19: A year of milestones in service improvements · Performance achievements · Looking outwards and listening carefully · Seeking ...

Jul 15, 2024 ... This has been a year of transition for the Parliamentary and Health Service. Ombudsman (PHSO). Page 9. 9. Performance report. Annual report and ...

Nov 3, 2016 ... Compared to the previous year, the proportion of investigations about the NHS in England increased slightly in 2015-16. . 16. Annual Report and ...

Jul 20, 2023 ... This is my final Annual Report as Parliamentary and Health Service Ombudsman as my seven-year term comes to an end in March 2024.

Jul 20, 2020 ... Today PHSO publishes its 2019-20 Annual Report. This is the second year of delivering a three-year strategy and the Report highlights the ...

Jul 21, 2017 ... This week we published the Parliamentary and Health Service Ombudsman's Annual Report for 2016-17. This shows that as the service continues ...

18. Annual Report and Accounts 2014-15. 5 Health Service Commissioner for England (Complaint Handling) Act 2015. “I think they could have done it a bit more ...

Jun 28, 2022 ... If all criteria are met, then the complaint progresses to a detailed investigation. 2. Page 15. Performance report. 15. Annual ...