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Annual report 2012-2013 | Parliamentary and Health Service ...

Jul 11, 2013 ... Our 2012-2013 Annual report gives details of our performance over the past 12 months, including financial reports and statistical ...

PHSO Annual Report and Accounts 2013-14

Jul 18, 2014 ... Our 2013-2014 annual report gives details of our performance over the past 12 months, including financial reports and statistical ...

PHSO Annual Report and Accounts 2015-16

Nov 3, 2016 ... Compared to the previous year, the proportion of investigations about the NHS in England increased slightly in 2015-16. . 16. Annual Report and ...

Making an impact Annual Report 2009‑10

Jul 14, 2010 ... ' Annual Report 2009‑10 t 2009‑10. 5. Page 8. 'My Office has become the second and final point of contact for health complainants, offering a ...

PHSO Annual Report and Accounts 2014-15

18. Annual Report and Accounts 2014-15. 5 Health Service Commissioner for England (Complaint Handling) Act 2015. “I think they could have done it a bit more ...

PHSO Annual Report and Accounts 2016-17

Jul 13, 2017 ... The events described in the. Annual Report pre-dated my arrival as Ombudsman on. 6 April 2017. They highlight an organisation in transition. - ...

Annual Report 2018-19: A year of milestones in service improvements

Jul 19, 2019 ... Annual Report 2018-19: A year of milestones in service improvements · Performance achievements · Looking outwards and listening carefully · Seeking ...

Annual report 2022-23: an efficient, enhanced and effective modern ...

Jul 20, 2023 ... This is my final Annual Report as Parliamentary and Health Service Ombudsman as my seven-year term comes to an end in March 2024.

Annual Report 2017-2018: A year of transformation | Parliamentary ...

Jul 18, 2018 ... Today we published our Annual Report and Accounts for 2017-2018, which documents the transformation we have been through this past year.

| Parliamentary and Health Service Ombudsman (PHSO)

The Ombudsman's Annual Report and Accounts 2020-2021 (pdf). Jul 19, 2021 ... I have audited the financial statements of the Parliamentary and Health Service ...