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Jul 18, 2018 ... This included a. Vision and strategy. Page 13. Annual Report and Accounts 2017-2018. 13 review of websites and final response letters of the top ...

Jan 1, 2011 ... My report on the Parliamentary and Health. Service Ombudsman's full annual financial statements describes the basis of my opinion on those ...

Service Ombudsman's full annual financial statements describes the basis of my opinion on those ... PHSO Annual Report and Accounts 2016-17 (pdf). Jul 13, 2017 ...

Jul 15, 2024 ... This has been a year of transition for the Parliamentary and Health Service. Ombudsman (PHSO). Page 9. 9. Performance report. Annual report and ...

Jul 18, 2024 ... Our work is driven by a belief in the power of complaints. Complaints provide the opportunity to learn and to strengthen relationships between people and ...

Annual report 2014-2015 ... Our 2014-2015 annual report gives details of our performance over the past 12 months, including financial reports and ...

Nov 3, 2016 ... Compared to the previous year, the proportion of investigations about the NHS in England increased slightly in 2015-16. . 16. Annual Report and ...

Jul 20, 2023 ... PHSO is now a substantially stronger organisation than it was in 2018. It is an efficient, enhanced and effective modern Ombudsman service.

Jul 20, 2020 ... Today PHSO publishes its 2019-20 Annual Report. This is the second year of delivering a three-year strategy and the Report highlights the ...

Jul 14, 2010 ... ' Annual Report 2009‑10 t 2009‑10. 5. Page 8. 'My Office has become the second and final point of contact for health complainants, offering a ...