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Feedback from people who use our service 2023/24 Quarter 1 (April ...
2024 staff survey · 2025 to 2026 staff survey · Changing how we gather and ... Our strategy 2022 to 2025 · Our strategy 2025 to 2026 · Our strategy · Performance ...
Feedback from people who use our service 2023/24 Quarter 2 (July ...
2024 staff survey · 2025 to 2026 staff survey · Changing how we gather and ... Our strategy 2022 to 2025 · Our strategy 2025 to 2026 · Our strategy · Performance ...
What we achieved 2023 to 2024
2024 staff survey · 2025 to 2026 staff survey · Changing how we gather and ... Our strategy 2022 to 2025 · Our strategy 2025 to 2026 · Our strategy · Performance ...
Objective three: contributing to a culture of learning and improvement
2024 staff survey · 2025 to 2026 staff survey · Changing how we gather and ... Our strategy 2022 to 2025 · Our strategy 2025 to 2026 · Our strategy · Performance ...
Sitemap - Parliamentary and Health Service Ombudsman (PHSO)
How we are performing · 2024 staff survey · 2025 to 2026 staff survey · Changing ... Performance against our Service Charter 2022/23 Quarter 2 (July to September).
Objective one: improving access to our service
2024 staff survey · Changing how we gather and report feedback · Feedback from ... Our strategy 2022 to 2025 · Our strategy 2025 to 2026 · Our strategy ...
Introduction - Parliamentary and Health Service Ombudsman (PHSO)
The structural changes brought in by the 2022 Health and Care Act offer ... In the latest NHS Staff Survey, nearly 40% reported they did not feel safe ...
Quality Standards results 2021/22 Quarter 3 (October to December)
2024 staff survey · Changing how we gather and report feedback · Feedback from ... Our strategy 2022 to 2025 · Our strategy 2025 to 2026 · Our strategy ...
July 2015 performance statistics
2024 staff survey · Changing how we gather and report feedback · Feedback from ... Our strategy 2022 to 2025 · Our strategy 2025 to 2026 · Our strategy ...
Objective two: providing a high quality service
2022 to 2023 scrutiny session. The Committee recognised the increase in complaints that have been resolved by mediation, our continued investment in staff ...