Performance against our Service Charter 2022/23 Quarter 1 (April to June)

Living up to our commitments

Commitment Quarter 1 (April to June 2022) Change from Quarter 4
  Complainant feedback Organisations we investigate Complainant feedback Organisations we investigate
16. We will listen to your feedback and use it to improve our service N/A 56% N/A -28%
Overall section score N/A 56% N/A -28%