Mental health care
In March 2018, we published Maintaining Momentum: driving improvements in mental health care, highlighting common themes we had seen in complaints about acute mental health services.
Given the commitments currently being delivered in relation to the NHS’s Five-Year Forward View for mental health treatment, we did not make systemic recommendations at the time. We continue to shine a spotlight on these types of cases to ensure the NHS learns from mistakes and policy makers and Parliament can consider what more is needed in this area in light of the real experiences of patients.
Case summaries
- Mental health trust missed opportunity to prevent a person taking their own life
- Misunderstanding of patient choice legislation led to delay in diagnosing and treating PTSD
- Trust failed to treat the mental health of a young person with autism
- Trust prescribed wrong anti-psychotic medication, resulting in significant impact on mental health