Publications

An investigation into a complaint from Mr and Mrs Morrish about The Cricketfield Surgery, NHS Direct, Devon Doctors Ltd, South Devon Healthcare NHS Foundation Trust and NHS Devon Plymouth and Torbay Cluster

This report on our investigations into three complaints about the Warm Front scheme shows how a government department has taken positive action in response to our involvement.

Our response to a consultation from the Department for Business, Innovation and Skills on the Alternative Dispute Resolution Directive for consumers.

This is the final report on the investigation into Mr D’s complaint about NHS Plymouth Primary Care Trust (the PCT) and Plymouth Council (the Council).

In this report, we set out the details of complaints about government departments and their agencies in 2013.

The investigations in this report follow the avoidable death of a baby.

A report by the Parliamentary Ombudsman on an investigation into a complaint about the Department for International Development

This is one of three complaints we are publishing which deal with midwifery supervision and regulation under the SHA.

This is one of three complaints we are publishing which deal with midwifery supervision and regulation under the SHA.

This is one of three complaints we are publishing which deal with midwifery supervision and regulation under the SHA.